Orders & Shipping
Q: How long does delivery take?
A: Delivery times vary by supplier and destination. Generally, orders arrive within 7–21 business days for international shipments. You'll receive a tracking number once your order is dispatched.
Q: Do you ship internationally?
A: Yes! We ship to Southeast Asia, North America, Europe, and more. Shipping rates and times are calculated at checkout based on your location.
Q: Can I track my order?
A: Absolutely. Once your order is fulfilled, you'll receive a tracking link via email to monitor your shipment in real time.
Returns & Refunds
Q: What is your return policy?
A: We accept returns within 14 days of delivery for items that are unused, unwashed, and in original condition. Please contact us to initiate a return.
Q: What if I received a damaged or wrong item?
A: We sincerely apologize! Please contact us within 48 hours of delivery with a photo of the item and your order number, and we'll resolve it promptly.
Products
Q: What categories do you carry?
A: We offer Women's Fashion (dresses, pants, sweaters), Beauty & Skincare, Home & Living, Mother & Kids, Electronics & Gadgets, and more.
Q: Are your products true to size?
A: We recommend checking the size guide on each product page, as sizing may vary by brand and supplier.
Q: Are your skincare products safe for sensitive skin?
A: Each product listing includes ingredient details. We recommend reviewing these carefully if you have sensitive skin or known allergies.
Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other payment options available at checkout depending on your region.
Q: Is my payment information secure?
A: Yes. All transactions are processed through Shopify's secure, encrypted payment system.